Recall of Bissell Steam Cleaners: Potential Burn Hazard
Bissell has announced a recall of over 3.5 million steam cleaners in the United States and Canada due to a potential burn hazard. The handheld steam cleaners have been found to emit hot water or steam that could cause burns, leading to safety concerns for users.
Product Description and Recall Details
The recall involves various Bissell Steam Shot handheld steam cleaners in model series 39N7 and 2994, with “STEAM SHOT” or “POWER STEAMER” printed on the side. These steam cleaners come in a variety of colors, including green, pink, blue, orange, white, black, purple, and red. Bissell has received reports of hot water or steam escaping from the product, resulting in 157 cases of minor burns.
Response and Resolution
If you own one of the recalled steam cleaners, it is advised to stop using it immediately and contact Bissell for a $60 credit or a $40 refund. Instructions on how to proceed with the recall process can be found on their website. This recall follows similar incidents in the industry, such as the Black+Decker garment steamers recall, highlighting the importance of product safety and consumer protection.
Importance of Product Safety
Ensuring the safety of consumer products is crucial to prevent injuries and accidents. Companies must remain vigilant in monitoring product quality and responding promptly to any safety concerns or defects. Consumers should also be proactive in checking for recalls and following the necessary steps to address any potential hazards. By working together, we can create a safer environment for all consumers.
